Computer Repair Service

Computer Repair, Computer Service, Computer Support, Computer Consultant, Tech Support, IT Service, IT Support, PC Repair, Network Repair, Laptop Repair, Data Recovery, Disaster Recovery, IT Repair, IT Consultant, PC Service, PC Support, Network Service, Network Support, Network Consultant, Laptop Service, IT Management, Virus Removal, Spyware Removal, Wireless Networks, Orange County, California, Web Design, SEO

We have over 20 years of Microsoft, Novell and Cisco certified, guaranteed, computer repair, computer support and computer service experience onsite in Orange County California. Call us at (714)975-3656 or email us at info@orangecountycomputerguy.com


Computer repair services we provide same day on-site:

We provide computer repair (PC, laptop, MAC) and computer network repair (file server, PC, laptop, MAC, workstation, router, cabling, printer, firewall, wireless) onsite to businesses and homes in Orange County Southern California. As your managed information technology services provider some typical computer service support requests we provide are virus and malware removal, file server repair, data recovery and data migration but we have also extended our services to include computer expert witness, web design and search engine optimization as well. When it comes to computer technical support we have a very vast array of hands on experience spanning twenty years as licensed network engineers so you can rest assured that anything you need done that is computer related we can take care of for you.


Service area cities and counties we cover same day on-site with no trip charge:


Orange County, California, Southern California, Aliso Viejo, Anaheim, Anaheim Hills, Atwood, Balboa, Balboa Island, Brea, Buena Park, Capistrano Beach, Corona Del Mar, Costa Mesa, Coto De Caza, Cowan Heights, Cypress, Dana Point, Dove Canyon, East Irvine, East Lake, East Tustin, El Modena, El Toro, Emerald Bay, Foothill Ranch, Fountain Valley, Fullerton, Garden Grove, Huntington Beach, Irvine, Laguna Beach, Laguna Hills, Laguna Niguel, La Habra, Lake Forest, La Palma, Lido Isle, Los Alamitos, Midway City, Mission Viejo, Modjeska, Monarch Beach, Newport Beach, Northwood, Olinda, Olive, Orange, Orange Park Acres, Placentia, Portola Hills, Rancho Santa Margarita, Red Hill, Rossmoor, San Clemente, San Juan Capistrano, San Juan Hot Springs, Santa Ana, Santa Ana Heights, Seal Beach, Silverado, South Laguna, Stanton, Sunset Beach, Surfside, Three Arch Bay, Trabuco Canyon, Turtle Rock, Tustin, Villa Park, Westminister, Woodbridge, Yorba Linda, Los Angeles County, San Diego County, Long Beach


Technical Skills


Networking: Wireless Networking, 10/100/1000 Ethernet, Optical Networking, Switching/Bridging (VLAN, Spanning Tree), VPNs, LAN/WAN/MAN, TCP/IP Protocol, IP Addressing and Subnetting, IP Access Lists, Routing Protocols, Token Ring, ATM, Frame Relay, HP OpenView NNM, Cisco Works for Switched Internetworks, Resource Manager Essentials, Cisco Security Management Center (PIX, IDS), Microsoft Visio, WebNM, IBM compatible computers, Windows Enterprise Server, Small Business Server and Workstation 2003/2000/NT/XP/Vista, Exchange 5.5/2000/2003, Remote Desktop Management, Microsoft Office 2003/2000/XP, Windows Vista, Norton, Remedy, Compupic Pro, Network Security, MicroStation, (95/SE/J/8) HP Openview, OSPF,BGP,VLAN,IPSEC, routing and bridging protocols


Hardware


Cisco 2600/3600/4000/7200/7500 series routers, Cisco Catalyst 1900/2900/5000/5500 series switch, Cisco 3550 Multilayer Switch, Cisco PIX Firewall, Cisco IDS 515E, CAD/CAM Systems, Netopia Routers, IBM Workstations and Servers, Printers


Software and Operating Systems


Microsoft Windows MCSE, Windows 2000/03, XP/Vista, Active Directory, Terminal Services, Exchange 2003, SQL Server 2000, Novell 3.1-5.1, UNIX, Microsoft Exchange, Microsoft Office, Word Perfect, AutoCAD, MAPICS, Rhumba Reflections, ISA Server RAID Storage Devices SAN Storage Devices


Programming


Visual Basic, Basic, COBOL, FORTRAN, SQL, Oracle and DBASE, HTML, Dreamweaver, Wordpress


Certifications and Licenses


CNE – Certified Network Engineer
CNA – Certified Network Administrator
MCSE – Microsoft Certified Systems Engineer
Secret Security Clearance - United States Government Department Of Defense


Senior Computer Network Consultants – Fortune 500 Companies in California and Colorado


Built and tested over 20 new Microsoft Windows 2008 R2 Servers with Microsoft Exchange 2010 in DAG failover clusters and SQL and SharePoint with Active Directory configurations from scratch to test Security First Corporation’s SPX Connect and BitFiler Encryption Software with and documented and reported findings, as well as VmWare and Citrix Xenapp
Built and tested new encrypted Cloud Based Parsed Cloud Secure network encrypted Cloud network environment
Active Directory migrations 2003 to 2008
Network Engineer responsible for system configuration, communications, and installation of hardware, operating systems, and software applications in multiple client locations
Design, instillation, and maintenance of all computer networks for major Southern California and Colorado companies including:JNIC Missile Defense Agency Schreiver Air Force Base Department Of Defense, Net Solutions, Planet Network, Analysts International, Accucode, Capitol Records, Unihealth Insurance, Fuji Bank, UNOCOL 76, and Price Company
Performed nationwide wireless network upgrade for The Sports Authority and Gart Sports on multi-tier network with over 1000 users.
Migrated St. Joseph’s Hospital from Novell to Windows 2000 Server with Exchange 2000 on multi-site network with over 2000 users.
Migrated Anaheim Memorial Hospital from Windows 98, NT Server, and Exchange 5.5 to Windows XP, 2000 Server, and Exchange 2000 on multi-site network with over 4000 users.
Designed and documented data and voice networks from the ground up.
Trained customers and managers on system capabilities and usage.
Website programming in CSS, HTML, Wordpress and Dreamweaver


Consolidated List of Duties/Roles


Moved, reconfigured and supported sixty user network with Windows 2003 and Windows 2008 Servers, Exchange Server, SharePoint Server, SQL Server, Active Directory, Windows XP Professional and Windows 7 Professional, as well as VmWare and Citrix Xenapp. Active Directory migrations 2003 to 2008
Reconfigured and supported sixty user network with Windows 2003 and Windows 2008 Servers, SCOM, SCCM, Exchange Server, SharePoint Server, SQL Server, Active Directory, Windows XP Professional and Windows 7 Professional, as well as VmWare and Citrix Xenapp. Active Directory migrations 2003 to 2008


2GWLAN Engineers - United States Government Department Of Defense in Colorado


Designed and implemented 2GWLAN system for two Air Force bases
Worked with Aruba Controllers, Aruba Access Points, RADIUS and TACACS Servers, and used Motorola LAN Planner, VmWare and Citrix Xenapp to do the design
Configured and tested all necessary network platforms under extreme time constraints resulting in successful customer acceptance of required test bed network
Active Directory migrations 2003 to 2008
Established network security measures in order to support defense agency accreditation for The Department Of Defense at Schreiver Air Force Base JNIC Missile Defense Agency
Recommended and implemented network wide security management solution, including Firewall policies and configuration, router access-lists, and agent based network monitoring


Lead Network Engineers – Fortune 500 Companies in California and Colorado


Primary support and lead Novell Network migration specialist for multi-site 500 user Novell Network, as well as VmWare and Citrix Xenapp
Primary support for Novell Networks, VmWare and Citrix Xenapp at Fortune 500 law firms in Los Angeles, California
Primary support for Novell, Microsoft Networks, VmWare and Citrix Xenapp at Fortune 500 companies in Orange County, California
Network Engineer responsible for system configuration, communications, and installation of hardware, operating systems, and software applications
Installed and maintained entire computer networks for major Southern California companies including:Mellon Financial, Mallinckrodt Medical, Shiley Medical, AJS Accounting Service, Online Connecting Point, Sandpiper Computer, Nadek, ARC, Farmers Insurance, Classic Homes, Horizon, Qualtek Manufacturing, Powell Manufacturing, RL Holdings, COACT, St. Joseph’s Hospital, Anaheim Memorial Medical Center, Computer Support Network and Manpower Technical
Performed nationwide wireless network upgrade for The Sports Authority and Gart Sports on multi-tier network with over 1000 users
Migrated St. Joseph’s Hospital from Novell and Lotus Notes to Windows 2000 Server with Exchange 2000 on multi-site network with over 2000 users
Migrated Anaheim Memorial Hospital from Windows 98, NT Server, and Exchange 5.5 to Windows XP, 2000 Server, and Exchange 2000 on multi-site network with over 4000 users in Active Directory
Designed and documented data and voice networks from the ground up.
Trained customers and managers on system capabilities and usage
Performed Systems Administration on Windows Servers and Clients for Local and Wide Area Networks
Recommended and implemented network wide security management solution, including Firewall policies and configuration, router access-lists, and agent based network monitoring
Administered and supported Citrix network environment for Classic Homes including building new Citrix servers and load balancing, as well as VmWare and Citrix Xenapp


Network Administrators - Fortune 500 Companies in California and Colorado


Sole onsite IT support for 400 user network
Managed all aspects of several network implementations including network planning, design, testing, documentation, deployment and maintenance of Novell and Windows based network systems
Responsible for complete support, installation, maintenance and training for all network and system components
Developed training and support plans for 400 user network
Lead effort to migrate Novell based Microsoft and Lotus Notes servers with upgraded Windows NT based Exchange Servers to Active Directory. Included development and implementation of plan to provide remote access to e-mail and database servers via Windows NT RAS
Administered Windows NT, Back Office, Exchange, RAS, AS400s, Lotus Notes, MAPICS, JD Edwards, Rhumba and Reflections, as well as VmWare and Citrix Xenapp



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Computer Repair Service Orange County CA
17375 Brookhurst Street
Fountain Valley,
CA
92708
US
Phone: 7149753656
Website: http://www.orangecountycomputerguy.com
Email: info@orangecountycomputerguy.com




Computer repair


Computer repair technicians work in a variety of settings, encompassing both the public and private sectors. Because of the relatively brief existence of the profession, institutions offer certificate and degree programs designed to prepare new technicians, but computer repairs are frequently performed by experienced and certified technicians who have little formal training in the field like private sectors [1]
A repair technician might work in a corporate information technology department, a central service center, or a retail computer sales environment. A public sector technician might work in the military, national security or law enforcement communities, health or public safety field, or an educational institution. Despite the vast variety of work environments, all computer technicians perform similar physical and investigative processes, including technical support. Experienced technicians might specialize in fields such as data recovery, system administration, or information systems. Some technicians are self-employed or own a firm that provides services in a regional area. Some are subcontracted as freelancers or consultants. This type of technician ranges from hobbyists and enthusiasts that volunteer or make a little side money, to those who work professionally in the field.
Computer malfunctions can range from a minor setting that is incorrect, to spyware, viruses, and as far as replacing hardware and an entire operating system. Some technicians provide on-site services usually at an hourly rate. Others can provide services off-site, where the client can drop off at the repair shop. Some have pickup and drop off services for convenience. Some technicians may also take back old equipment for recycling (In the EU, this is required under WEEE rules).


Hardware repair


While computer hardware configurations vary widely, a "Computer OEM & Repair" technician will work with five general categories of hardware; desktop computers, laptops,servers, computer clusters and smartphones / mobile computing. Technicians also work with and occasionally repair a range of peripherals, including input devices (likekeyboards, mice, and scanners), output devices (like displays, printers, and speakers), and data storage devices such as internal and external hard drives and disk arrays. Technicians involved in system administration might also work with networking hardware, including routers, switches, fiber optics, and wireless networks. OEM= Original Equipment Manufacturer.


Software repair


When possible, repair technicians protect the computer user's data and settings, so that, after repair, the user will not have lost any data and can fully use the device with little interruption. Addressing the issue, the technician could take action as minor as adjusting one or several settings or preferences, but could also apply more involved techniques like installing, uninstalling, or reinstalling various software packages.
A reliable, but somewhat more complicated procedure for addressing software issues is known as a restore (also referred to as imaging, and/or reimaging), in which the computer's original installation image (including operating system and original applications) is reapplied to a formatted hard drive. Anything unique, such as settings, or personal files will be destroyed if not backed up on external media, as this reverts everything back to its original unused state. The computer technician can only reimage if there is an image of the hard drive for that computer either in a separate partition or stored elsewhere.
On a Microsoft Windows system, if there is a restore point that was saved (normally saved on the hard drive of the computer) then the Windows Registry can be restored to that point, sometimes solving problems that have arisen after the time the restore point was created.



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